Frequently Asked Questions
How efficient are automated washroom products?
Automated washroom products cut cleaning time in half by keeping your washroom facility clean after each use. Our automatic flushers, touch-free paper towel dispensers and hands-free sanitizers are user-friendly and respond to motion instantly through infared technology.
Does Heral sell commercial hand sanitizers?
Yes, we do. Our best seller is the AutoMyst Dispenser, which sits on a desk or stands alone in an office and automatically sprays the right amount of quick-drying hand sanitizing solution. Visit our showroom at 9110 Lew Dr. in Little Rock for a demonstration.
How can I take care of the marble floors in my home without buying expensive equipment?
We recommend using Stone Care Solutions surface protection chemicals to create a protective seal on all stone floors, and polishing creams and sheen sprays for a freshly buffed look. Come to our showroom to see our excellent product selection or call us at 568-2090 or toll-free at 1-800-482-1104 for more information.
What are your store hours?
Monday through Friday, 8:00 a.m. to 5:00 p.m., Central Time.
Where are you located?
See our Location/Directions page.
Do you have an Oreck Store, and if so, where is it located?
Yes, we do! Our Oreck Store is located in west Little Rock at 12310 Chenal Parkway, between Max Cleaners and Nowalk Furniture. Hours are Monday through Friday, 10:00 a.m. to 6:00 p.m. and Saturdays, 10:00 a.m. to 3:00 p.m.
What methods of payment are accepted?
We accept cash, checks and major credit cards.
What if there's a problem with my order?
At Heral Enterprises, our goal is complete customer satisfaction. If for any reason you are dissatisfied with your order, we want to make it right. You may call us at 568-2090 or toll-free at 1-800-482-1104 or email us for fast, personal assistance.
Does Heral service and repair equipment bought from other companies?
Yes, we do. Call us at 568-2090 or toll-free at 1-800-482-1104 to speak with one of our Customer Service Representatives for more information.
Does Heral sell vacuum bags and belts?
Yes, we carry a wide selection of bags and belts for most makes and models. Call us at 568-2090 or toll free at 1-800-482-1104 to speak with one of our Customer Service Representatives for more information.
How often should I change my vacuum cleaner belt?
The recommended frequency to change vacuum belts varies by make and model. On average, most manufacuturers recommend every 90 days, but if you're in doubt, call us at 568-2090 or toll-free at 1-800-482-1104 to speak with one of our Customer Service Representatives.
P.O. Box 193666 · Little Rock, AR 72219-3666
9110 Lew Drive · Little Rock, AR 72209
501.568.2090 · 800.482.1104 (toll-free)
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